PPSC SYLLABUS PAPER I PUNJAB DEPARTMENTAL EXAMINATION AND FINAL PASSING OUT EXAMINATION
Office Management & Communication Skills
Part-A (40 Marks)
Office Management – an overview and basic components
(i) Managerial skills (leadership, decision making, motivation, managing team etc.)
(ii) Effective communication and presentation skills.
(iii) Handling of official Papers/Filing System.
(iv) Forms of official communication (Official Letter, D.O Letter, U.O, Memorandum, Notifications, etc).
(v) Managing / conducting meetings
(vi) Minimizing stress.
Reference books: (i) Essential manager Manual by Robert Haller and Tim Hindle.
(ii) Manual of Secretariat Instructions.
Part-B (60 Marks)
Noting and Drafting
(i) Summary writing: for Chief Minister, Governor, Cabinet & Council of Common Interests.
(ii) Noting and drafting: exercises.
(iii) Preparation of briefs and notes (for CS, meetings, etc).
(iv) Drafting of Legal Instruments such as comments and replies in writ petitions/human rights cases, etc. Written statements, agreements, MoUs, Bills and rules.
Note: No reference material shall be provided in the examination